Privacy Policy

Effective Date: January 25, 2025
Last Updated: January 25, 2025

1. Introduction

Welcome to Redeemed Digital ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information when you visit our website at redeemeddigital.com (the "Service").

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our Service and the choices you have associated with that data.

2. Information We Collect

2.1 Information You Provide to Us

• Contact Information: When you fill out our contact forms, we collect your name, email address, company name, and any message you provide.
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address.
• Project Information: When you request a quote or consultation, we may collect details about your business and project requirements.

2.2 Information Automatically Collected

• Usage Data: We collect information about how you access and use our Service, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website.
• Analytics Data: We use Google Analytics to understand website traffic patterns and user behavior.
• Hosting Data: Our website is hosted on Netlify, which may collect technical information for hosting and security purposes.

2.3 Third-Party Information

• Social Media: If you interact with our Facebook page or social media content, we may receive information according to those platforms' privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To respond to your inquiries, provide quotes, and deliver our web design and digital marketing services.
• Communication: To send you newsletters, updates about our services, and respond to your questions.
• Website Improvement: To analyze website usage and improve our user experience.
• Marketing: To understand our audience and improve our marketing efforts.
• Legal Compliance: To comply with applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (such as Netlify for hosting).
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing website usage.

5.2 Types of Cookies We Use

5.3 Managing Cookies

You can control cookies through your browser settings:

• Most browsers allow you to refuse cookies or delete existing cookies
• You can opt-out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout
• Note that disabling cookies may affect website functionality

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure hosting with Netlify's security protocols
• Regular security updates and monitoring
• Limited access to personal information by our team members

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Contact inquiries: Retained for up to 3 years for business purposes
• Newsletter subscriptions: Retained until you unsubscribe
• Analytics data: Retained according to Google Analytics and Netlify retention policies

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from our newsletter or marketing communications
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us