# Client Support

> Existing Redeemed Digital clients: submit website edits, social media post requests, billing questions, and urgent website issues to our support team.

Canonical HTML: https://redeemeddigital.com/support

Need a website edit, a social post, or help with a bill? Send it here. Every request goes straight to our support team, so nothing gets lost in someone's inbox.

## Support request form

Request types: website edit, website issue or bug, social media post, billing question, hosting/domain/email, or something else. Each request includes a priority (Low, Normal, or Urgent), the client's name, business, email, optional phone, preferred contact method, a short summary, full details, and an optional file attachment or links to files.

## What happens next

1. Send your request with as much detail as you can.
2. Our team picks it up. Urgent requests are flagged so they get looked at first.
3. We follow up by your preferred contact method.

## Is your website down?

Submit the form marked Urgent, then call 918-791-3050 (Mon–Fri, 9:00am–4:30pm Central).

Not a client yet? Start a project at https://redeemeddigital.com/contact